User guide for Easy admin portal

Welcome to the user guide to the Easy admin tool

Learn more about using the Easy administration tool in this manual. Below are the topics also found in the Easy administration menu:

1. Payments

2. Payouts - View all details about your payouts and get information for your book keeping.

3. Company
  • Account Information - View and manage company information, bank account, user credentials and create users.

  • Add and manage your team

  • Integration - Find information for integrating the checkout to your shop

  • Checkout Styler - Use the checkout styler to change colour and style of the checkout


4. Support - Find Helpdesk contact details, this user guide and links to technical documentation
 

 

Frequently asked questions

When you ship your goods it is important that you charge the payment to make sure you will get your money. Click here to read about how to charge a payment.
 
 
Yes, you need to use the functionality Edit and Charge. Just check the checkbox for the order lines that you are ready to ship. The order lines that are not charged the first time can be charged later. Read more here.
 
Yes, you need to use the functionality Edit and Charge. You can edit the price fields to the preferred amount and check the order lines that you want to charge. A new order line will be created with the remaining amount that can be charged at a later stage. It is also possible to enter a higher price on a specific order line as long as the total sum does not exceed the original reserved amount. Read more here.
You have most probably received a payout from us. The payout id is written as a reference on the bank account. Use that together with the date you received it to find the payout in our system. Read more here.
 
 
Go to the payout section in the portal where you can get information about all payouts that have been made and all payments that are included in the payouts. There is also information on what you have been charged by Nets for each specific payment as well as a summary for all payments within a payout. Read more about payouts here.
 
 
Yes, you can create new users by adding under the section "Company" and "Team".
 
 
 
If it is address or name changes you can contact our support department. If the changes are affecting your company registration number you need to contact our sales department so that we can help you out with a new application. Get in touch with us here.
 
 
 

You have probably received some kind of error code. Please contact our support and include the error code in the message so they can help you out. 

 

Your payout will be made to your bank account within the amount of days that is specified on your agreement with Nets. Your bank might have their own policy as to how long time after you will see the money on the bank account. Read more here.

We offer local payment methods in different countries. Below you can see what options are included in the different countries, and we continuously work to add new payment methods.

Sweden: card, Swish, invoice, and installments
Norway: card, Vipps, invoice, and installments
Denmark: card, Mobilepay, and invoice

Click here for more information. All the technical information on how to integrate can be found here on our techsite.

Do you have a question or need help?
Follow us
Nets Online Payments

Oslo: +47 21 55 44 00
Stockholm: +46 (0)8-527 525 00
København: +45 7020 3077
Jyväskylä: + 358 010 80 40 40
Close menu