Import or Export of tickets

A guide on how to import or export ticket (saved card information)

Data import guide

  1. Download and fill out the data release form, it can be downloaded here link
  2. Send the signed data release document to previous PSP(exporter) along with a link to this page, Exporter signs the document, sends it to DIBS, and informs merchant.
  3. Merchant(you) agrees on a transfer date with Exporter and DIBS
  4. Exporter sends login details to DIBS. The details should include where the tickets can be retrieved: Host, Login and Password. Please ensure the data is encrypted using DIBS GPG key, it can be downloaded here link
  5. On date of transfer, DIBS retrieve tickets from Exporter, and upload to DIBS systems.

Merchant should switch over to DIBS before or on this date, if this is not possible, another round of transfer might be needed, please contact DIBS for when and how this should be performed.

Data export guide

  1. Download and fill out the data release form, it can be downloaded here link
  2. Send the signed data release document to the new PSP(importer) along with a link to this page, Importer signs the document, sends it to DIBS, and informs merchant.
  3. Merchant(you) agrees on a transfer date with importer and DIBS
  4. DIBS provide login details to importer, importer provides the Public key via a link or email.

Data formats

 

D2 platform - import

  • "subscriber, Refid, ticketid, maskedcard, additional"
  • Example: 90000000,3631771,2145146534 , 510000XXXXXX0000,xxx

D2 platform - export:

  • "Currency Code, Card No., Expiry date (YYMM), Trans.ID, Acquirer"
  • Example: "208,457110000000000001,1101,123456789,PBS"

DT platform - export:

  • "Dibs_supscriptionId;CardNumber;Expire_monthExpire_year;FirstName;LastName;ReferenceNo"

Data transfer methods

 

Alpha
19/1-2018 Main bulk of tickets are transferred to DIBS but are still useable at previous PSP
25/1-2018 Merchant starts using DIBS systems (Tickets created between 19th and 25th are not useable)


Delta
27/1-2018 Tickets created between first extract and when Merchant moved to DIBS, is extracted from Exporter and enabled in DIBS (Tickets created between 19th and 25th are now useable again)

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