Status codes

Status code Status Description
0 transaction inserted

The transaction has been sent to the acquirer, but no response was received.

If this status is returned, the affiliated acquirer should be contacted and asked if the transaction has been authorized and DIBS support should be contacted with the status of the authorization to release the transaction.

1 declined The transaction is declined by acquirer.
2 authorization approved The transaction is approved by acquirer.
3 capture sent to acquirer The transaction capture request is sent to the acquirer and DIBS awaits response.
4 capture declined by acquirer The transaction capture is declined by the acquirer.
5 capture completed The transaction capture is approved by the acquirer.
6 authorization deleted The transaction authorization is deleted at the acquirer. If the transaction is still alive a reauthorization can be made.
7 capture balanced The transaction is balanced.
8 partially refunded and balanced The transaction is balanced and partially refunded.
9 refund sent to acquirer The refund request is sent to the acquirer.
10 refund declined The refund is declined by the acquirer.
11 refund completed The refund is approved by the acquirer.
12 capture pending The transaction capture is pending.
13 "ticket" transaction The transaction is a "ticket" transaction.
14 deleted "ticket" transaction The "ticket" transaction is deleted.
15 refund pending The transaction refund is pending.
16 waiting for shop approval The transaction is waiting for the shop to approve the transaction.
17 declined by DIBS The transaction is declined by DIBS.
18 multicap transaction open The transaction is a multicapture transaction and is still active.
19 multicap transaction closed The transaction is a multicapture transaction and is not active.
26 postponed The transaction outcome is not yet decided by the acquirer, DIBS will continue to poll the transaction status

 

Do you have a question or need help?
Follow us
DIBS Payment Services
Stockholm +46 (0)8-527 525 00
Göteborg +46 031-600 800
København +45 7020 3077
Oslo +47 21 55 44 00